Contact
We are here to help. Whether you have a question about a product, need assistance with an order, or simply want to say hello, our team is ready to assist you.
Get in touch
- Store name: British Mode
- Company name: Wolf Scaling Limited
- Company registration number: 78825658
- Registered address: 366–375 Queen's Road Central, Sheung Wan, Hong Kong
- Email: support@britishmode.co.uk
- Telephone: +44 7848 142548
Customer service hours
Monday to Friday: 09:00 – 18:00 (GMT)
Saturday & Sunday: Closed
We aim to respond to all enquiries within 24 hours during our business hours.
Before you contact us
You may find the answer to your question on one of these pages:
- Shipping Policy — processing times, delivery costs and estimates.
- Return & Refund Policy — how to return an item and when to expect your refund.
- FAQ — answers to our most frequently asked questions.
Prefer to write to us directly? Use the contact form below or email support@britishmode.co.uk and we will reply within 24 hours.